Staff Portal

The article is based on information from the Citizens Advice Bureau, a reputable organization offering free, confidential, and impartial advice on legal, financial, housing, employment issues, and more.

With a team of experts, the bureau empowers individuals to make informed decisions and access resources to address challenges effectively, promoting social justice, equality, and positive change in communities.

• Check your housing status if you rent from a private landlord

• Understanding your tenancy agreement

Eviction

• Eviction

Finding somewhere to live

• If you need to find somewhere to live

Homeless help

• Homelessness

Starting to rent from a private landlord

• Preparing to rent from a private landlord

• Information landlords ask for when you start renting

• Check the costs of starting to rent from a private landlord

• If you need a guarantor to start renting

Applying for council housing or a housing association home

• Getting on the waiting list for a council home

• Challenge the council’s decision about your housing application

• If you’re offered an unsuitable council or housing association home

Deposits

• Check if your landlord has to protect your deposit

• Getting your tenancy deposit back if you rent privately

• If your landlord didn’t follow deposit rules

Paying rent

• Get help with the cost of renting privately

• Dealing with rent arrears

• Check if your landlord can increase your rent

• Challenging a rent increase

Repairs and housing conditions

• Repairs and housing conditions

Fire safety

• Making sure your flat is fire safe

• If your flat isn't fire safe

• You've been told your flat is fire safe but disagree

Building safety

• If the structure of the building you live in isn’t safe

Complaints about landlords and letting agents

• Complaining about your private landlord

• Complaining about your letting agent

Renting with other people

• Check your rights if you share accommodation

Ending a private tenancy

• If you want to end your private tenancy

Moving to another council or housing association home

• Moving to another council home or housing association home

Staying in your council home when someone dies

• Staying in your council home when someone dies

Discrimination

• Discrimination in housing

Council tax

• Check how council tax works and if you have to pay

• Check if you can pay less council tax

• Applying for Council Tax Reduction

• Reporting changes if you get Council Tax Reduction

• Getting a second adult rebate on your council tax

• Paying council tax if you’re a student

Problems with neighbours

• Complaining about your neighbour

• If your neighbour is complaining about you

• If you disagree with your neighbour about a wall or fence

• If you disagree with your neighbour about a tree or hedge

Right to reside in the UK

• Check you have the ‘right to reside’ for housing

If you've recently moved to the UK

• Showing habitual residence to get help with housing

Buying and selling a home

• Buying a home

• Calculate your monthly mortgage payments

• Selling a home

• Problems with buying and selling a home

• Problems with selling your home - delayed completion and lease options contracts

Mortgage problems

• Mortgage problems

Improving your home

• Getting help with home improvements

University accommodation

• Student housing - living in halls

• Student housing - rights and responsibilities in halls

• Student housing - standards in halls

• Student housing - your behaviour in halls

• Student housing - ending your agreement in halls

Lodging and subletting

• Lodging and subletting

Squatting

• Check what rights squatters have

Excluded occupiers and basic protection

• Check your rights if you're an excluded occupier

• Check your rights if you're an occupier with basic protection